Hi! My name is Charlotte Emma Roberta Wittels.

I seek to untangle people’s problems and work with those who drive me to think, learn, and question through new perspectives.

Outside of designing, I’m vinyasa flowing on the yoga mat, knitting my newest project, chanting ‘Go Blue’, chasing down the best burrito joint, or snapping pictures of restaurant bathrooms…I think they say a lot about a place (see below).

Get in touch! cwittels98@gmail.com


Here’s a framework I’ve crafted for how I translate ambiguous requirements into user focused experiences:

  1. Context — What is most important to our users at the time of the experience and what are their goals? How do their goals fit within the larger system? Are there related goals? Are there dependencies with other goals? Other users and stakeholders? What are the environmental factors?

  2. Cases — Have we considered all of our users’ cases? Think: happy path, edge cases, error states (oh my!).

  3. Concept — Is there a standard for this design interaction(s)? Are there existing patterns within internal or external products that we can leverage?
    Are there existing mental models that can be leveraged; software or otherwise?

  4. Content — Is this content necessary or can/should we modify the UI interaction to guide our user? Is it clear? Does it provide enough information in the context of how the user is utilizing it? Will users know their next steps and have enough details to make informed decisions? How can we help them get unstuck?

  5. Constraints — What is technically feasible and realistic given our time frame for execution? Are there limitations that may impact a design implementation?

Read more here: https://medium.com/design-ibm/tackling-design-challenges-with-the-5c-framework-92b9668afb75


 

 

Restaurant bathrooms